We’re here to support you every step of the way!

Whether you have questions about our fitness equipment, need assistance with your order, or just want to share feedback, we’d love to hear from you.

Email: support@jorotofitness.com

Please note:
For after-sales requests (e.g., part replacement due to damage), kindly provide:

1. Product model (found on the product label or manual).

2. Your order number:

· Website orders: USF#xxxx or USP#xxxx
· Amazon orders: xxx-xxxxxxx-xxxxxxx (3-7-7 format)

3. Your shipping address and phone number (for delivery purposes).
-This helps us verify warranty status and check part availability in overseas warehouses.

For other inquiries, simply share your question, and we’ll assist promptly.

We aim to respond within 1-2 business days. Thank you for choosing JOROTO!

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JOROTO Consumer Support Team